Tarun Karthick
Campbell Bay, 02 June 2023
The Department of Civil Supplies and Consumer Affairs has issued a notification emphasizing the weighing of LPG cylinders on the time of supply when demanded by the buyer. This initiative goals to guard shopper rights and make sure the correct amount of LPG being delivered to households.
According to the Legal Metrology (Packaged Commodities) Rules, 2011, framed underneath the Legal Metrology Act, 2009, all licensed LPG distributors are required to offer their supply personnel with a verify weigher or non-automatic weighing instrument for measuring the amount of LPG cylinders throughout supply.
Consumers at the moment are empowered to demand the weighing of LPG cylinders on the time of supply, enabling them to confirm the precise amount obtained. Domestic LPG cylinders have a normal weight of the empty cylinder plus 14.2 kg of LPG, with a most permissible error of 150 grams. Similarly, the load of a 19 kg business LPG cylinder is the sum of the empty cylinder weight and 19 kg of LPG, with a most permissible error of 1%. For a 5 kg business LPG cylinder, the load contains the empty cylinder weight and 5 kg of LPG, with a most permissible error of 1.5%. The empty weight of the cylinder is printed on its physique.
To guarantee correct measurements, licensed distributors should have their weighing machines verified and stamped by the Legal Metrology Section within the Directorate of Civil Supplies & Consumer Affairs earlier than utilizing them for business transactions.
The Department of Civil Supplies and Consumer Affairs has constantly suggested all licensed LPG distributors to offer weighing devices throughout the supply of LPG cylinders for the comfort of shoppers. It reiterates the necessity for strict compliance with the foundations and urges distributors to make needed preparations for weighing the cylinders promptly. Failure to stick to those tips will end in strict authorized motion towards the distributors.
The Department additional encourages shoppers to report any malpractice or misconduct by people, retailers, or institutions to the Toll-Free No. 1800-345-3197 or phone no. 03192-230337. The Department stays dedicated to safeguarding shopper pursuits and addressing any issues promptly.
For additional info or clarification, shoppers can contact the Department of Civil Supplies and Consumer Affairs straight.