Name for On-line OPD Registration System at GB Pant Hospital to Ease Affected person Burden

Tarun Karthick

Sri Vijaya Puram, 22 July 2025

 In a bid to modernize healthcare entry and scale back affected person misery at GB Pant Hospital, Angshuman Roy, State Youth President of Hindu Rashtra Shakti, has submitted a proper proposal to the Hon’ble Lieutenant Governor of the Andaman and Nicobar Islands urging the implementation of a web-based and cell app-based OPD (Outpatient Department) registration system.

GB Pant Hospital, the premier tertiary care establishment within the islands, at present operates a guide registration course of that ends in lengthy queues, with over 1,000 sufferers lining up every day. According to Roy, this results in 2–3 hour wait occasions, overcrowding, and compromises on each affected person security and high quality of care—particularly impacting susceptible teams similar to senior residents, pregnant ladies, and residents from distant islands.

The proposal outlines a complete digital resolution that features cell utility and net portal-based reserving, together with IVRS and SMS choices for residents missing smartphones. It additionally recommends Aadhaar-linked authentication to keep away from duplication and suggests real-time SMS alerts for token issuance, all geared toward minimizing crowding and streamlining entry.

“This system will particularly benefit residents of remote islands who currently endure long and expensive journeys just to obtain an OPD token,” the letter states. It additionally suggests setting apart precedence time slots for senior residents, expectant moms, and differently-abled people.

Roy estimates that implementing the system might scale back registration queues by 60–70%, enable clear monitoring of physician availability, and enhance useful resource planning throughout peak intervals. He emphasised that this initiative would align with the objectives of Digital India and the National Digital Health Mission, positioning GB Pant Hospital as a mannequin for healthcare digitization in island territories.

The letter additionally appeals to the Lt. Governor to direct the hospital administration to provoke the undertaking and allocate funds for app growth, SMS gateways, and digital infrastructure. It additional recommends forming a joint monitoring committee with members from the Health Department, NIC, and IT Department to supervise implementation.