Apple has introduced a service program for a rear digital camera problem that impacts some iPhone 14 Plus models that have been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units shall be eligible for servicing at authorised Apple service suppliers at no extra price, and clients can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. Meanwhile, customers who’ve already paid for repairs to the rear digital camera on the iPhone 14 Plus can contact Apple for a refund.
Apple Offers iPhone 14 Plus Service Program for Rear Camera Issue
A assist web page arrange by the corporate states that it found a “very small percentage” of iPhone 14 Plus models are affected by a problem the place the rear digital camera doesn’t present a preview. iPhone 14 Plus models that have been produced between April 10, 2023 and April 28, 2024 might be impacted, in line with Apple.
iPhone 14 Plus homeowners can enter their serial quantity on the corporate’s assist web page to verify whether or not their smartphone is affected by the problem and eligible at no cost servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.
How to Check Eligibility for Apple’s iPhone 14 Plus Service Program
In order to search out the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on General > About. Long urgent on Serial Number on this display will show a Copy shortcut, permitting customers to stick the textual content within the discipline on Apple’s assist web page for the iPhone 14 Plus Service Program.
Apple’s assist doc states that some clients who’ve iPhone 14 Plus models with harm that stops the rear digital camera service — akin to a damaged rear glass panel — might want to resolve these points first. Unlike the free service program, Apple says it is going to cost clients for these extra repairs.
Customers who’ve already paid for to service their iPhone 14 Plus rear digital camera may also contact Apple for a refund, in line with the corporate’s web site. Gadgets 360 was capable of confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.
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