Microsoft Dragon Copilot AI Unveiled, Can Assist Medical Professionals Automate Documentation

Microsoft unveiled a brand new synthetic intelligence (AI) chatbot on Monday that may assist medical professionals cut back their documentation workload. Dubbed Dragon Copilot, the brand new AI assistant can report conversations, write scientific notes, draft referral letters and even create post-visit summaries. The Redmond-based tech big’s newest instrument for clinicians relies on AI instruments from Nuance, an organization acquired by Microsoft. Since it isn’t a retail-focused instrument, and as a substitute caters to medical establishments, the corporate has not revealed the pricing for Dragon Copilot.

Microsoft Unveils Dragon Copilot

In a newsroom put up, the tech big detailed the brand new AI assistant for medical professionals. Citing 2024 knowledge from the American Medical Association, the corporate highlighted that clinician burnout within the US in 2024 was famous at 48 p.c.

Although there was a drop from the earlier 12 months’s 53 p.c, Microsoft claimed that the persistent burnout might result in a workforce scarcity. The Windows maker additionally added that a good portion of this burnout got here from elevated workloads involving paperwork and documentation associated to affected person care. Details concerning the product will be discovered on a brand new microsite right here.

Microsoft’s Dragon Copilot is pitched by the corporate as an answer to that downside. Notably, the 2 instruments used to construct the AI assistant, Dragon Medical One (DMO) and Dragon Ambient eXperience (DAX), have been each developed by Nuance, which Microsoft acquired in 2022.

DMO is an AI instrument that may take pure language voice assistant, and DAX provides ambient listening capabilities. Dragon Copilot combines each with generative AI capabilities to create an assistant that may assist medical doctors and clinicians throughout a number of administrative duties.

Dragon Copilot can report and course of verbal knowledge from doctor-patient conversations in a number of languages after which mix that with info from medical sources to generate medical notes, referral letters, and post-visit summaries. Additionally, it might probably additionally personalise the generated content material, adhering to the skilled’s type and formatting.

Microsoft says the AI assistant can even permit clinicians to ask about general-purpose medical info. The info is claimed to be pulled from “trusted content sources,” however the firm didn’t disclose any particulars.

While the tech big didn’t element any measures being taken to take care of knowledge safety and privateness, given the AI assistant will work with extremely delicate medical info of individuals, it acknowledged that the Dragon Copilot’s capabilities are constructed on a “secure data estate” and supplies healthcare-specific scientific, chat, and compliance safeguards.

Dragon Copilot might be typically out there within the US and Canada in May. In the approaching months, the corporate additionally plans to develop it to France, Germany, the Netherlands, and the UK.