Port Blair, 14 September 2023
The Directorate of Civil Supplies & Consumer Affairs has issued a stern warning to personal cruise operators providing providers between Port Blair and Swaraj/Shaheed Dweep for promoting packaged commodities to passengers at costs exceeding the Maximum Retail Price (MRP) printed on the gadgets. This apply has raised considerations and is deemed a blatant violation of the Legal Metrology (Packaged Commodities) Rule, 2011, framed below the Legal Metrology Act, 2009.
According to those laws, no retail supplier or particular person is permitted to promote any commodity in a packaged type at a value surpassing the designated retail sale value. The act of charging greater than the MRP on packaged items is a extreme breach of the foundations enacted below the Legal Metrology Act, 2009. Additionally, it’s prohibited to have twin pricing for an identical commodities, the place pre-packaged gadgets, an identical in all facets, show completely different MRPs.
As a end result, all personal cruise operators, in addition to merchants and retailers, have been strongly suggested to desist from participating in any unfair commerce practices, together with twin pricing and overcharging past the MRP. Stringent actions shall be initiated towards people or companies discovered concerned in unfair commerce practices, in accordance with the provisions of the Legal Metrology Act, 2009.
The Department of Civil Supplies & Consumer Affairs has been unwavering in its dedication to defending customers’ pursuits. Consumers have been urged to report any cases of malpractice by people, outlets, or institutions to the Department through the Toll-Free Number 1800-345-3197 or Telephone Number 03192-230337. The id of complainants shall be saved confidential.